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Knowledgebase: HT-FAQ

Search Category Any Web SiteStudio Mail General Question Troubleshooting FTP Domain Name

Web SiteStudio I have switched to dedicated IP and my images are now gone. Can I build a site with Site Studio and then edit it with FrontPage? I edited my site with FrontPage. Why am I having problems with it now? Mail How do I disable directory listings? I have difficulties in retrieving mail ...s the form of the full e-mail address. How do I pop in to pick up my virtual domain email? I can't send mail with Outlook Express. I get a rcpthosts error. How do I get FormMail working? General Question What is the difference between Unix accounts and Windows accounts? How do I change my billing information? How do I change my contact information? I forgot my Miva password, what should I do? Can I accept credit card on my site? Will it be secure? I lost my password, what should I do? What happens if I exceed my data transfer limit? Can I purchase additional disk space? What happens if I purchase additional products in the middle of the month? How do I open my SiteStudio? What is SSL? Troubleshooting When I'm trying to connect to my accoun... time and then logs out with an error. I get "Failed to add new resource over ... I'm trying to create a new resource. ASP is not working, however the button ...Domain Web Service page is set to ON. I am getting errors with FrontPage. The online file browser shows the zips ...o decompress them, but fails to do it. My webalizer doesn't work. What's the problem? FTP Anonymous FTP users don't see the content of my directory. How come my virtual FTP users can browse my root directory? Domain Name What is a domain name? What does "register a domain name" mean? How can I get a domain name in .com, .net or .org? Will my name and contact information be publicly available? How long does a domain name registration last? Can it be renewed? How long does it take to register or transfer a domain name? How much does a domain name registration name cost? Someone else has registered by company'...he process for resolving my complaint? What are the rules for registration of .net and .org names? Are .com, .net, and .org domain names a...le for registration on a global basis? I've seen domain names ending with two...ules for registering in these domains? What is a stopgap domain? What is involved in registering a domain name in .com, .net or .org?